If you changed the settings and credentials but do not seem to remember them. Here are the steps on how to reset Arris router to factory default. Let’s take a look at the steps.
Turn the router off.
Press and hold the WPS button on the router.
Switch on the router back.
Power light on the router should be on.
Now, release the WPS button.
The router will reboot automatically.
You can log in through the default username and password.