Learn Microsoft Dynamics CRM Course
KBS Training Institute is passionate about offering responsive support to Microsoft Dynamics CRM users. Our awesome support staffs provide on-demand technical assistance with routine maintenance, technical issues and small CRM additions and changes. They are experienced, dedicated, and ready to respond quickly to customers’ needs.
With a focus on the business use of Microsoft Dynamics CRM, this covers the entire application in detail. Using hands-on labs in training environment with fictional data, participants gain a broad overview of everything Microsoft Dynamics CRM Training can do out-of-the-box. This includes the sales, marketing, and service processes, as well as the reports and dashboards, system administrator functions, and system customizing functions.
Participants: Intermediate technical recommended. Understanding of data and relational databases helpful. Since the CRM course is focused on the application and not on processes, this training is not recommended for end-users, but rather is more appropriate for those who will be customizing or supporting the application.
Topics Covered
CRM Overview and Navigation
Sales, Marketing, Service, and Service Scheduling
Advanced Find, Charts, Dashboards, and Report Wizard
Users, Teams, Security Roles, and Security Structure
Data Management and Duplication Detection
Processes: Workflows, Dialogs, and Process Flows
Configuration: Forms, Fields, System Views and Charts
CRM Foundation Course
This CRM Dynamics course provides the essentials skills for all users of Microsoft Dynamics CRM; all of the content is relevant throughout the system.
Navigating the system
Key Data Entities
Searching for Records
Working with Records
Personal Views
Introduction to Charts
Activity Management
Outlook Integration
CRM Sales Course
Designed specifically for sales staff this course covers the areas of:
Working with Leads
Telesales / Lead Qualification
Working with Opportunities
Creating Quotes / Adding Products
Goals & Metrics
Contact Us For More Information
Address Mythrivanam, Ameerpet Hyderabad 500072 Mobile: +91-9848677004 Mail ID: info@kbstraining.com / kbstraininghyd@gmail.com Course Site: https://www.kbstraining.com/microsoft-dynamics/microsoft-dynamics-crm.html
Home Page: https://www.kbstraining.com/
Hello, this is Marilyn K from the US. Microsoft Dynamics CRM course no doubt is the best course but nowadays it is not worthy there are many software courses you can do from Academic Earth so, do not go for famous software go fo quality and reliable software.
Microsoft Dynamic is one of the leading CRM software which is competing with the other available software in the market namely Salesforce, Oracle, SAP, etc. It's easy to learn, and implementation nature separates it from its contemporaries.
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