at &t espite your best efforts, you may find yourself hanging up the phone after a call to AT&T Wireless customer support feeling demoralized. If you were not able to effectively communicate your problem to the support representative, or you were unable to get the service or price you feel you deserve, consider the following:
Wait an hour or two and then call AT&T Wireless again. While waiting, jot down your main concerns and what happened on the last call. Sometimes a different representative is more knowledgable and can get your support case back on track.
Visit an AT&T store and speak to one of the associates about your concerns.
Request a live chat on the AT&T Wireless website. Live chat operators are available every day from 7 am to 1 am eastern time.
Contact AT&T customer service through its customer forums, available through the AT&T Wireless website.
Reach out over AT&T's social media accounts, including Twitter, Facebook, and YouTube.
The last three options provide you with a written record of your conversation with AT&T representatives, something that can be very helpful as you try to resolve your i